Refund policy

At Melanated Educated Graduated, customer satisfaction is our priority. Please review our return and refund policy carefully before making a purchase.

All Sales Are Final

All sales made through our website are final. We do not offer returns, exchanges, or refunds unless otherwise stated.

Product Variations

Please note that variations in color, texture, and appearance may occur between the product images displayed on our website and the actual items received. These differences are normal and do not qualify for a refund or exchange.

Exceptions & Refund Eligibility

Refunds may only be issued under the following circumstances:

• You received an incorrect item that differs from what was ordered.

• The item arrived damaged or defective. In such cases, we require photo evidence of the damage within 3 days of receiving the order.

How to Request a Refund (If Eligible)

If your order meets the criteria for a refund, please follow these steps:

1. Contact our customer support at nicole@melanatededucatedgraduated.com within 3 days of receiving your order.

2. Provide your order number, a detailed description of the issue, and photo evidence if applicable.

3. Our team will review your request and notify you of the next steps.

4. If approved, refunds will be processed back to your original payment method within 5-10 days.

Contact Us

For any questions regarding our return and refund policy, please contact us at nicole@melanatededucatedgraduated.com.

Thank you for shopping with Melanated Educated Graduated!